As a healthcare company, we do not accept returns once items have left our store. This policy ensures the safety and integrity of all medical products, giving our patients peace of mind that every item they receive is unused and uncompromised.

All items are FINAL SALE.

If you have any questions about a product before purchase, please don’t hesitate to contact us — we’re here to help.

Most medical supplies and equipment come with a warranty provided by the manufacturer. Warranty terms and coverage can vary depending on the product and brand. For any warranty-related questions or claims, please contact the specific manufacturer directly.

If you need help finding manufacturer contact information or documentation, feel free to reach out to us — we’re happy to assist.

If your order arrives damaged, please contact us within 24 hours of delivery. We’ll work directly with the manufacturer to resolve the issue and arrange an exchange at no additional cost to you.

Your satisfaction and safety are our top priorities, and we’re here to ensure you receive your supplies in perfect condition.

We offer some of the lowest prices in the industry, and as part of our agreements with manufacturers and vendors, we are not permitted to publicly display pricing that may undercut their set retail guidelines. However, we’re happy to provide pricing directly—just give us a call, and our team will gladly assist you. We also offer a Price Match Guarantee: if you find a lower price from an authorized retailer, we’ll match it!

Most in-stock items ship out the next business day. We strive to keep our website updated with items that are readily available, but some products may be special order and could take longer to arrive. In those cases, we’ll always share any known lead times or shipping details upfront. The medical supply industry can change rapidly, but our commitment is to be as transparent as possible every step of the way.

Manufacturers often update or modify products without prior notice, which can result in slight differences between the product and the image shown. Rest assured, the product will always perform as advertised. Additionally, some images may include optional accessories that are sold separately. If you have any questions, please don’t hesitate to contact us—we’re happy to provide the most up-to-date information available.

Yes, we do! We work hard to offer the lowest prices in the industry. However, if you find the same product being sold for less by an authorized retailer, just let us know—we’ll be happy to match their price. Your satisfaction and value are our top priorities

bsolutely! We have access to a wide range of medical supplies beyond what’s listed on our website. Whether you’re looking for a specific item, a special configuration, or something tailored to a patient’s unique needs, we’re here to help. Just reach out to us, and we’ll do our best to find exactly what you're looking for.